Aussie Biz Registrations Help Sign in

Terms of service

The rules for using Aussie Biz Registrations and buying from us.

Who we are

Aussie Biz Registrations is a registered business name. ABN 23 800 179 850, ASIC Registered Agent number 53201. Address: Unit 1, 18 Sunline Court, Logan Reserve QLD 4133. Email: accounts@myabr.com.au.

In these terms, "we" and "us" mean Aussie Biz Registrations. "You" means the person or business using our website (myabr.com.au), app or services.

These terms apply when you create an account, use the website or app, or buy anything from us. By doing so you agree to them.

What we do

  • We help you prepare and lodge registrations with government registers: companies (ASIC), business names (ASIC) and ABNs (the Australian Business Register).
  • We lodge through an approved digital service provider (our lodgement partner) using our ASIC registered agent number.
  • We also sell add-on services such as company documents, family trust deeds, logos, websites, online profiles and compliance reminders.
  • A real person checks every application before it is lodged.

We are not a law firm, accountant, tax agent or financial adviser. Nothing on our website or app, from our team or from our AI assistant is legal, tax or financial advice. If you're not sure which structure suits you, ask your accountant or lawyer.

Your account

  • Keep your login details private. You are responsible for what happens in your account.
  • If you add team members, they can act for you within the role you give them.
  • Tell us straight away at accounts@myabr.com.au if you think someone else has used your account.

What you must do

  • Give us true, complete and up-to-date information. Government registers rely on it and false information can be an offence.
  • Only apply for registrations you are allowed to apply for.
  • Get each director's, secretary's and shareholder's consent before naming them, and keep their signed consents.
  • Make sure every director has a Director ID before the company is registered.
  • Complete the identity checks we ask for (see "Identity checks and anti-money laundering" below, and Identity checks).
  • Read the documents we prepare before you sign them.

Identity checks and anti-money laundering

Under Australia's anti-money laundering law (the AML/CTF Act), we must confirm who our customers are and who owns and controls the companies we set up. Before we lodge, we may ask you and the other people involved to complete an ID check (photo ID and selfie) through our verification partner. We may also ask extra questions about the purpose of the company and where its money comes from.

We will not lodge until the checks are complete. We may refuse or stop a service, and we may make reports to AUSTRAC, where the law requires it.

Prices, GST and government fees

  • Prices are shown in Australian dollars before you pay and include GST.
  • Government fees (for example ASIC's company registration fee) are separate. We pass them on at cost and show them before we lodge. Government fees don't include GST.
  • We send a tax invoice for every payment.

Paying

  • You can pay in full by card, by bank transfer, or (for eligible amounts) with Klarna or Zip.
  • Klarna and Zip are third-party providers. If you use them, they pay us in full and you repay them under their own terms. We don't control their approval, fees or terms.
  • With bank transfer, we start once the money arrives.
  • Monthly plans (such as Care plans and monthly add-ons) are charged each month until you cancel. You can cancel at any time and the plan stops at the end of the month you've paid for.

Lodging and timeframes

  • We lodge after your application is paid, checked by our team, and the identity checks are complete.
  • Registers decide whether to accept a registration. ASIC can refuse or manually review a name (for example names containing restricted words). Their timeframes are outside our control.
  • If a register asks for changes, we'll tell you what's needed.

Refunds

Our Refund and cancellation policy explains when you can get a refund. In short:

  • Before we lodge anything, you can cancel for a full refund.
  • Once we've lodged, the government fee can't be refunded.
  • Add-ons: full refund if work hasn't started.

Nothing in our terms limits your rights under the Australian Consumer Law. Our services come with guarantees that cannot be excluded under the Australian Consumer Law.

Documents and content

  • Documents we prepare for you (such as a constitution, minutes and registers) are for your company's own use.
  • Our website, app, templates, text and designs belong to us. Please don't copy or resell them.
  • Content you give us (like your logo) stays yours. You let us use it only to provide your services.

Our AI assistant

You can choose to fill in forms by chatting with our AI assistant. It saves what you tell it into your application, and you always review everything before you pay and send. It can make mistakes, so please check the details. It does not give advice.

Things outside our control

We rely on government registers, our lodgement partner, payment providers and other services. We're not responsible for delays or outages they cause, but we'll help you as far as we reasonably can.

Liability

To the extent the law allows:

  • we're not liable for indirect or consequential loss, such as lost profits;
  • if a service fails because of us, our liability is limited to supplying the service again or refunding what you paid us for it.

This does not affect your rights under the Australian Consumer Law or any liability that can't be limited by law.

Ending or pausing a service

You can close your account at any time. We may pause or end a service if you break these terms, don't complete required identity checks, give false information, or if we have to under the law. Identity records are kept for 7 years after that, as the law requires.

Changes to these terms

We may update these terms. If a change affects you significantly, we'll tell you by email or in your account before it starts.

Contact and complaints

Email accounts@myabr.com.au. See our Complaints policy for how we handle complaints.

Law

These terms are governed by the laws of Queensland, Australia.

Last updated: 22 October 2026. Draft for legal review before taking live orders.

Updated 22 Oct 2026

Still stuck?

A real person from Aussie Biz Registrations can help.

You'll need to sign in so we can see your account. Hours: Mon-Fri 9am-5pm AEST.