Who we are
Aussie Biz Registrations is a registered business name. ABN 23 800 179 850, ASIC Registered Agent number 53201, Unit 1, 18 Sunline Court, Logan Reserve QLD 4133.
We handle personal information under the Privacy Act 1988 and the Australian Privacy Principles. Questions or requests: accounts@myabr.com.au.
What we collect
- About you: name, email, phone, address and login details.
- For registrations: details of directors, secretaries, shareholders and other people involved, such as names, dates and places of birth, home addresses, Director IDs, gender (the Australian Business Register asks for it) and share details.
- Identity checks: results of the ID checks done by our verification partner. These may include photos of ID documents, a selfie and watchlist screening results (for example politically exposed persons and sanctions lists).
- Payments: what you bought and paid. We never see or store your card number - payments are handled by the provider you choose.
- Your messages: what you send to our team, and what you type or say to our AI assistant.
- Use of the site and app: basic technical information such as device, browser and log-in times, to keep your account secure.
We don't ask for your tax file number in chat, email or SMS. If an ABN application needs a TFN, it's entered only on our secure form, kept encrypted and used only for that application.
Why we collect it
- To prepare, check and lodge your registrations and provide the services you buy.
- To meet our legal obligations, including identity checks and record keeping under the AML/CTF Act.
- To keep your account and our systems secure.
- To tell you about your orders, registrations and deadlines.
- To send marketing, but only if you allow it.
If you don't give us the information a registration needs, we can't lodge it.
Who we share it with
- Government registers: ASIC and the Australian Business Register (ATO), through our approved lodgement partner.
- Our identity verification partner (Sumsub), to check identity and screen watchlists.
- AUSTRAC, when the law requires us to report.
- Payment providers you choose: card processor, Klarna, Zip or your bank.
- Service providers that help us run our service, such as hosting, email, our AI assistant provider (Anthropic) and, if you use voice, our voice provider (ElevenLabs).
- Your accountant or team members, if you give them access.
- Others where the law requires or allows it, for example a court order.
We never sell your information.
Information sent overseas
Some of our providers store or process information outside Australia, for example in the United Kingdom, the European Union and the United States (identity verification, AI assistant and voice services). We choose providers who protect information to a standard similar to the Australian Privacy Principles.
How we keep it safe
Access is limited to people who need it. Data is sent over encrypted connections, sensitive fields such as TFNs are encrypted, and we keep audit logs of key actions.
How long we keep it
- Identity check records and related records: at least 7 years, as the AML/CTF Act requires, even if you close your account.
- Registration and tax records: as long as the law requires (usually 5-7 years).
- Other information: only as long as we need it, then we delete or de-identify it.
Marketing
We only send marketing if you allow it, and every message has an unsubscribe link. You can change this any time in your account under notification settings. Service messages (receipts, registration updates and deadlines) are still sent.
Cookies
We use cookies that are needed to log you in and keep the site secure. We don't use them to sell advertising.
Seeing or correcting your information
You can ask for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it where the law allows (some records must be kept). Email accounts@myabr.com.au. We'll reply within 30 days.
Complaints
Tell us first at accounts@myabr.com.au and we'll try to fix it (see our Complaints policy). If you're not happy with our answer, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Last updated: 22 October 2026. Draft for legal review before taking live orders.
Updated 22 Oct 2026